Aruba Networks Hiring for Support Service Specialist at Bangalore, India Full Time

Job Description

Support Service Specialistr This role has been designated as Edge , which means you will primarily work outside of an HPE office.:Responsibilities :Responsible for sales processing and process improvement for one or more assigned areas, accounts or processes
Demonstrates mastery across all sales processing areas, including: pricing and creating quotes for the most highly-complex deals
Supervises and performs oversight of all sales processing documentation systems and activities for the organization to ensure completeness and accuracy of data and adherence to compliance standards
Reviews performance of sales processing activities for assigned areas and accounts
analyzes results to develop forecasts, identify issues and opportunities, and works directly with clients to resolve claims or inquiries
Communicates data and issue analysis to clients and internal and external stakeholders
provides tangible feedback and proposes changes to sales processes, policies and tools to improve performance and increase customer satisfaction
Provides guidance and mentoring to less-experienced staff membersEducation and Experience Required :
Bachelors or Masters degree in Business Management or equivalent
Typically 6 years experienceKnowledge and Skills :
Experience designing and implementing policies, processes, and tools to support client sales processing
Strong analytical, statistics and problem solving skills.
Understanding of and experience in applying business and sales processing tools, systems and practices to various situations
Reviewing and interpreting client agreements and resolving ambiguity or issues
Awareness of SAP and the relevant T-codes used for quoting & contract management
Expert user of electronic sales documentation, contract management & renewals, bid and quote systems and tools, including report building and design, regular and ad hoc reporting and data search
Using forecasting and planning methodologies to develop guidance for deploying sales processing resources and activities
Mastery in English languageQuote to Cash knowledge (Quote, Order booking, Tracking, Shipment, Invoicing)
Service Quoting knowledge will be added advantageSupport Services & Contracts knowledgeJob:r Sales Operationsr Job Level:r Intermediater Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.,

Skills Required