Job Description :
Primary Roles :Assist walk-in customers at Ather Retail Space and ensure best customer experience. Demysify the Ather 450 X scooters, Charging solutions and the ownership model by giving detailed product demos and test-rides Interact with customers to help guide them in their vehicle purchase, asking questions and providing relevant solutions/ answers and walk them through the whole process from pre-order/ booking to delivery Support dealer revenue objectives by ensuring that monthly sales targets are met Ensure a seamless delivery experience to Ather customers Perform high-quality, professional and knowledgeable presentation and demonstration of Ather vehicles Executing marketing events to drive more sales while maitaining superior customer experience.
Responsibilities: Assist walk-in customers to help guide them in their vehicle purchase, while asking the right questions and listening carefully to ensure best customer experience. Explain the ownership models in detail and act as a consultant to help the customer make the right buying decision Proactively consult and guide customers to the appropriate next step in the sales process,test ride, vehicle pre-order, finance and lease options, delivery and handover to service. Promote any Ather merchandise and accessories available for customer purchase, explain in detail product features and benefits. Use outstanding communication and listening skills to ensure payment options meet your customers’expectations; close the deal. Help transition customers to our Service departments to support their ownership experience, selling the quality and convenience of service repairs and/or aftermarket parts and accessories available in the service departments. Assist in maintenance of inventory display to keep the customer experience as smooth as possible. Ensure time management, opening/ closing SOP’s are followed at Ather Experience Centre Deliver vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork.
Job Type: Full-time
Salary: ₹10,000.00 – ₹15,000.00 per month
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Speak with the employer
+91 8799909708
Application Deadline: 20/02/2023
Expected Start Date: 20/02/2023
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