Bookmatic PVT LTD Hiring for Customer Care Executive at Madgaon Full Time

> Communicate with customers via phone, email and chat.
> Provide knowledgeable answers to questions about product, pricing and availability.

> Work with internal departments to meet customer’s needs

> Data entry in various platforms Product demo over video calls.

> Handle customer complaints, Answer queries and resolve issues about the product
> At least 2 – 3 years of relevant work experience

> Excellent phone etiquette and excellent verbal, written, and interpersonal skills > Good communications, reading skills in English , Hindi and Marathi .
> Basic accounting and GST knowledge would be given more preference considered.

> Ability to multi-task, organize, and prioritize work

Job Types: Full-time, Regular / Permanent

Pay: ₹16,000.00 – ₹22,000.00 per month

Benefits:

• Cell phone reimbursement
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor’s (Required)

Experience:

• Customer relationship management: 1 year (Required)
• total work: 3 years (Required)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Remotely:

• Temporarily due to COVID-19