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Private Jobs / Private Sector
Bookmatic PVT LTD Hiring for Customer Care Executive at Madgaon Full Time
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> Communicate with customers via phone, email and chat.
> Provide knowledgeable answers to questions about product, pricing and availability.
> Work with internal departments to meet customer’s needs
> Data entry in various platforms Product demo over video calls.
> Handle customer complaints, Answer queries and resolve issues about the product
> At least 2 – 3 years of relevant work experience
> Excellent phone etiquette and excellent verbal, written, and interpersonal skills > Good communications, reading skills in English , Hindi and Marathi .
> Basic accounting and GST knowledge would be given more preference considered.
> Ability to multi-task, organize, and prioritize work
Job Types: Full-time, Regular / Permanent
Pay: ₹16,000.00 – ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Education:
- Bachelor’s (Required)
Experience:
- Customer relationship management: 1 year (Required)
- total work: 3 years (Required)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Remotely:
- Temporarily due to COVID-19