C.H. Robinson Hiring for Senior Executive – Customer Service at New Delhi, India Full Time

Responsibilities:

• Communicate effectively with both internal & external customers, liaising with overseas offices, vendors, agents regarding Freight shipments/bookings.

• Managing customers, answering their enquiries, Tracing & Tracking Freight

• Keeping customers always updated, acknowledgment of deliveries, collections and bookings.

• Ensuring accurate costings and revenues are applied to each shipment.

• Send Pre-Alerts to destination offices timely & correctly

• To monitor for shipment until deliver to destination

• To transfer Job information to Ops Team

• Excellent communication and organizational skills and a professional approach to their work

• Exposure to GDP principles and responsible for tracking the latest updates and amendments in WHO GDP guidelines as well as current regulations as published by regulatory authorities (FDA and equivalent).

Qualification:

• Graduate in any field

• Minimum 3 years of experience

• Be Adaptable

• Create Solutions

• Develop Self and Team

• Manage Execution

• Understand the Big Picture

• Work with Others

Your Health, Wealth, and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Group Mediclaim Policy (GMC)

• Group Personal Accident (GPA) policy

• Covid-19 related coverage and reimbursement

• Employee State Insurance Corporation (ESIC)

• Group Term Life (GTL) Insurance Plan for employees

• Employee Stock Purchase Plan (ESPP)

• Investment Declaration & Flexi Benefit Plan

• Variable Pay based on position

• Flexible work arrangements

• Paid Privilege, Casual and Sick Leaves

• Paid Maternity & Paternity Leaves

• Paid Compassionate Leaves

• Paid Public Holidays

• Paid time off to vote

• Reward & Recognition Program

• Wedding Allowance

• Special Mobility Assistance

• Employee Wellness Initiatives

• Plus a broad range of career development, networking, and team-building opportunities

Equal Opportunity Statement

C.H. Robinson recognizes the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in the workplace. As an equal opportunity employer, we may invite you to complete the voluntary self-identification. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment, Any information provided will be kept confidential, and separate from your employment application. This information may be used for diversity reporting purposes in accordance with applicable local law.

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.