The Cash and Trade Proc Analyst 2 is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Transaction Services team. The overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs.
Responsibilities:
Research, identify and recommend technology capabilities that enable the reduction of client inquiries and manual touch points
Research current treasury and client operational trends and suggest solutions
Work in partnership with vendors, technology, and client operations teams to prototype innovative solutions
Propose and implement solutions that will increase operating efficiency and lead to an improved client experience
Assist efforts to help drive high rates of client adoption
Ensure requirements are clearly stated and that business and client needs are met throughout development
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
5-10 years of experience in a related role
Proven system development lifecycle skills
Proficient understanding of emerging technologies
Effective verbal and written skills
Effective analytic and presentation skills
Previous experience in handling Trade Services and Finance Products .i.e. LCs, Collections, Payments, Doc Scrutiny etc.
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Has in-depth knowledge of the Trade business
Processing of day to day transactions as per local operating procedures.
Ensure service quality is maintained
Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures
Knowledge of accounting principles and the ability to understand how financial transactions affect the operating systems/GL
Familiarity with the end-to-end Trade transaction lifecycle
Strong interpersonal and communication skills with the demonstrated ability to lead transparently at an advanced level
Strong analytical, and investigations skills
Empower employees to take responsibility for their jobs and goals
Delegate responsibility and expect accountability and regular feedback.
Lead employees to meet the organization’s expectations for productivity, quality, goal accomplishment and related projects.
Establish and maintain relevant controls to monitor and strengthen the existing processes.
Core:
Ability to execute and exceed both internal and customer expectations in a team-oriented Operations environment
Ability to work as a team with offsite partners.
Consistent ability to identify process improvement and implement quickly and accurately.
Strong attention to detail is required to ensure the data privacy of our client information
Strong team management skills
Strong client management / relationship management skills
Competencies:
Well versed with UCP, ISBP, URR, Trade Services Products, and Trade Finance Products.
Information must be expressed coherently and accurately to key people in a timely manner.
Confidence, self-motivation and plenty of initiative
Strong sense of ownership and accountability for work
Ability to build working relationships with stakeholders
Good oral and written communication skills
Ability to work in team environment
Enthusiasm and strong desire to work in operations
Job Family Group:
Operations – Transaction Services
Job Family:
Cash Management
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View the “EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) ” poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .
View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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