Citigroup Hiring for GFT Data Services -Application support senior Analyst-C12-Chennai at Chennai, India Full Time

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Supports the manage and control production Incidents within Finance application to ensure integrity

• Supports Daily Root cause Analysis of production incidents for accounting process with data querying and analysis.

• Assists in the management of work load planning, reports, procedures or products knowledge base

• Should be able to independently work with various partner systems and stakeholders to understand system’s stability concerns, Coordinate and pursue on resolutions, track, and maintain matrix for management reporting.

• Should use analytical skills to chart out strategic solutions to improve system stability and process improvements

• Conduct necessary meetings, follow-ups and Stakeholder communications

• Assists in the management of work load planning, reports, procedures or products knowledge base

• Implements work flow or process change and redesign basis strong basic understanding of the Genesis Production Environment.

• Able to articulate own process along with its key controls and support reasoning with appropriate evidence in assigned area of work.

• Coordinates activities of the project team, identifies necessary resources and develops schedules to meet completion deadlines.

• Verifies project team adherence to control and risk implementations as well as standards and process changes.

• Determines scope and impact of project risks and issues; raises and resolves issues.

• Applies good understanding of concepts and procedures within own IT project leadership area to resolve issues.

• Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.

• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.

• Directly impacts the IT project leadership area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.

• Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Professional skills expected:

• Good experience in production support for datawarehousing enviroments

• At least 3 years hands-on experience of datawarehousing systems with good knowledge of different aspects of dataware housing concepts

• Working experience with Databases(Oracle/Netezza), ETl, ServiceNow, JIRA preferable

• Good knowledge of SQL

• Should have good analytical skills and communication skills

Min Technology Qualifications:

Min 7-10 years of IT experience

Min 3-4 years experience in Sql, ETL and Relational Databases

Min 3-4 years of experience in Data analysis, Data Focused Roles.

Education:

Bachelor’s/University degree or equivalent experience

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.