Danfoss Hiring for Customer Support Representative (sales Planner) at Pune, Maharashtra, India Full Time

Job Description

Requisition ID: 26502

Job Location(s): Pune, IN

This position will be an important part of Sales Operations and Excellence function at Eaton Hydraulics / Danfoss. The function was created in the year 2017 with a strategic view to lead and support existing business worth $50 million for India OEMs and Distributors. The candidate is primarily responsible for demonstrating accountability for improving our financial metrics (top line, collection, profitability), Demand Planning, Sales forecasting for OEMs and Distribution, team management, cross functional collaboration, etc.

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following.

• Drive improvements in the existing processes for ease of doing business – Waterfall Charts for demand planning, order book / past due review, improvements in Customer OTD scores
• Manage surprises by effective dealing with cross functional teams for both domestic and export businesses
• Develop in-depth understanding of Sales to Cash process at Eaton Hydraulics
• Represent Sales Opex function with strong market & business insights within and outside the organization to gain acceptance

Background & Skills

The ideal candidate possesses these skills.

• Any Bachelor degree with related field.
• Desire for 4-year experience in related field.
• Must possess meticulous and structured mind set considering the volume (variety of part numbers) and engagement in the business
• Managing complexities and dealing with ambiguity considering the nature and cycle of the business
• Exposure of working in a manufacturing / business environment (optional)
• Knowledge of Hydraulics / others products and technologies for better day to day dealings
• Strong customer relationship management skills: capability to scan and obtain market intelligence
• Relationship skills with all levels and functions within the customers organization
• Able to take informed decisions – listen to everyone, but do what is right for the Organization and the Customer
• Verbal & written communication skills; articulation skills for smart day to day dealings
• Effective presentation development and delivery skills
• Smart and swift with data crunching thru excel skills – Pivot, vlook-up, etc

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.
Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.