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Private Jobs / Private Sector
DBS Bank Hiring For Assistant Officer – Sales (VRM) at India Full Time
Quality engagement with Emerging Affluent and Treasures clients to retain and developing sustainable relationships
Ensure effective and efficient on-boarding, client coverage and client economics.
Coordinate and drive timely investment and insurance portfolio reviews partnering with Investment / Insurance / Wealth specialists in Cluster locations.
Establish relationships with the client’s basis opportunities identified by key acquiring channels such as SME / CEP/IBG/ DBS Experience Centers or influencers for on-boarding the clients and ensure qualification as Treasures basis the stipulated criteria.
Ensure service delivery by ensuring appropriate workflows and processes including digital on-boarding, upgrades, Scan / E-mail based wealth transactions, doorstep banking services, digital and remote account maintenance (Re-KYC / Risk Reviews) etc.
Work closely with Cluster locations, Operations and other stakeholders to ensure that customer instructions are executed correctly and in a timely manner
Improving customer experience by collating customer feedback, identifying areas to improve such as operational, administrative, processes and competitiveness of products and services
Maintaining an awareness of relevant products and services available so as to provide the best solutions for clients as per their identified needs and aspirations
Supporting process and product improvement initiatives, providing customer feedback on service and product offering and ensuring compliance with internal audit and regulatory requirements and quality assurance
Adhere to DBS India and Group standards on code of conduct and controls in line with bank values and expectations
Ensure effective and efficient on-boarding, client coverage and client economics.
Coordinate and drive timely investment and insurance portfolio reviews partnering with Investment / Insurance / Wealth specialists in Cluster locations.
Establish relationships with the client’s basis opportunities identified by key acquiring channels such as SME / CEP/IBG/ DBS Experience Centers or influencers for on-boarding the clients and ensure qualification as Treasures basis the stipulated criteria.
Ensure service delivery by ensuring appropriate workflows and processes including digital on-boarding, upgrades, Scan / E-mail based wealth transactions, doorstep banking services, digital and remote account maintenance (Re-KYC / Risk Reviews) etc.
Work closely with Cluster locations, Operations and other stakeholders to ensure that customer instructions are executed correctly and in a timely manner
Improving customer experience by collating customer feedback, identifying areas to improve such as operational, administrative, processes and competitiveness of products and services
Maintaining an awareness of relevant products and services available so as to provide the best solutions for clients as per their identified needs and aspirations
Supporting process and product improvement initiatives, providing customer feedback on service and product offering and ensuring compliance with internal audit and regulatory requirements and quality assurance
Adhere to DBS India and Group standards on code of conduct and controls in line with bank values and expectations
Primary Location: India-Tamil Nadu-Corporate Office, Chennai-eLVB
Other Locations: India
Job: Product Sales
Schedule: Regular
Employee Status:
Full-time
:
Job Posting: Feb 2, 2022, 2:58:23 PM