HDFC Bank Hiring for MRM at Rānchī Full Time

Job Description

• 1) New Relationship a) To bring in NTB MEs & manage existing portfolio MEs to increase wallet share b) Achieve channel objectives through team wrt targets on ARN, DBA, Integration, Activation, Volume, OBOS & Cross sell 2) Portfolio and Relationship Management a) Ensuring maximum share of volumes comes to the bank.

• b) Focus is to increase portfolio volume & float from Merchants to gain bank share.

• c) Retaining the merchants to avoid competition poaching banks merchants.

• 3) Business Compliance a) Managing risk & compliance team and adhering their compliances for ME requirement.

• b) Training merchants staff i.

• e.

• Government bodies / Educational institutes on digital initiates.

• 4) Channel Management a) Managing & engaging Channels mainly Branch banking b) Work on existing CA customers & offer them digital solutions to drive CASA float & volumes.

• c) Introduction of products to branch staff by joining in branch huddles d) Manage customer escalations as per agreed Major actionable.

Skills

• 1) High confidence level, ability to manage channel within the bank
• 2) Excellent Oral & Written communication
• 3) Willingness to do end to end sales
• 4) Ability to make cold calls & engage in pre-fixed appointments
• 5) Good planner & organized working method
• 6) To have a flair to develop interpersonal skills
• 7) Multi-tasking with clarity of prioritization
• 8) Sound logical, reasoning & analytical abilities
• 9) Ability to Travel to upcountry locations
• 10) Working understanding of MS Office