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Private Jobs / Private Sector
Hoopoe Infoedge Hiring for Customer Support Executive at Kochi, Kerala, India Full Time
Job Description
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We are hiring!!!Role: Customer Support Executive – CochinLocation: Cochin, KeralaEducational qualification – Plus two and aboveExperience: Both Freshers and Experienced can applyFreshers preferableExperience in Domestic process is also consideredShift: Rotational Shift and Rotational Week offs5 days of workingSalary: For Freshers 17k Take home + CTCMax 3.2 LPA for experienced candidatesBasic technical skills will be an added advantageExcellent communication Skills required (Mandatory)Max Age: 35Two way cab will be provided; Allowance is provided is cab is not requiredNote: Immediate Joiners are only requiredRoles and responsibilities:Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery.Assist Drivers with the latest update on customer’s packages/orders, also help them correct coordinates.Assist Drivers with navigating any lost packages, provide directions, help with access codes, and help with self-service steps.Project a professional company image through phone & chat interaction.Assist Drivers with reporting incidents by submitting appropriate forms.Provide assistance with regard to customer service issues002EBasic Requirements:Educational qualification – Plus two and aboveBasic technical skillsGood communication SkillsAble to quickly understand customer issues and requests.Interested candidates can Contact: HR – 7200585283 (Mathumitha) or Mail to hr2@hoopoeinfoedge.comJob Types: Full-time, PermanentPay: xe2x82xb917,000.00 – xe2x82xb925,000.00 per monthBenefits:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Shift allowance
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Required)
Language:
- English (Required)
Work Location: In personApplication Deadline: 24/05/2024