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Private Jobs / Private Sector
iMerit Hiring for Team Lead at Rānchī Full Time
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Responsibilities:
Operations Team lead will be responsible for coordinating amongst client, vendor partner and offshore teams, Essential responsibilities will be to maintain client project data, assigning duties, maintaining schedule, analyzing data strategically, QA and feedback etc.
Operations Team lead will be responsible for coordinating amongst client, vendor partner and offshore teams, Essential responsibilities will be to maintain client project data, assigning duties, maintaining schedule, analyzing data strategically, QA and feedback etc.
Process Improvements:
Guideline – To help in writing managing process documents such as Project instructions and SOPs.
Review and Quality – To help client in doing sample review of the different tasks and projects and sharing results with them.
Data Tracker – Maintaining data tracker and capture essential information, Move to different platform and help clients in designing data need in the tool according to the requirement.
Reporting :
Reporting – Strong reporting skills, Client wants to gather some metrics and written reports and creating a standard procedure of information.
Shift Flexibility :
Flexible to work in clients’ time zone.
Communication :
Strong communication skills, there will be a lot of written communication and documentation which will be directly to the client in various forms.
Skills and abilities :
Strong communication and interpersonal skills.
Problem-solving orientation.
Quality focuses and result orientation.
Teamwork.
Multitasking.
Computer competences (MS word, Excel , Power Point).