Institite of NeuroDevelopment Hiring for Receptionist with healthcare experience at Shyambazar, Kolkata, West Bengal Full Time

Full Job Description
Job description:Front Office Executive:We are interested in hiring a dedicated and hardworking individual as a Front Office Executive to join our teamHandling daily patient inflow.Maintaining the daily patient visit recordsMaintaining daily cash inflow in the front desk.Maintaining the prescriptions and the next visit dates in the system.Guiding the patient as per the scheduled appointment.Co-ordination with the doctors and therapists, manage their calendars, and set the appointments accordingly.Coordination with the doctors and guide the patents for further assessments or interventions that might be requiredCash collection, coordination with the accounts team, and handover the daily collections including the details of online transactions on a daily basis.Collect reviews and ratings from every patient regarding our services and convey the same to the operations & marketing department.Follow-up of the already visited patients for next appointment dates.Handling client grievances and taking necessary steps to resolve the issue with proper coordination among the stakeholders.Maintaining the cash outflow from the front desk.Coordination with the admin department regarding the front office infra and managing daily operations.Ensuring the compilation of assessment reports and their timely delivery and archival.Requirements & CriteriaCalling & answering patient’s phone calls explaining the product and services offered by the company.Obtaining customer information and other relevant dataMaking recordings of all the sales phone calls and sales deals.Maintaining the database of the customers on a regular basis.Only Female candidate preferred.Age up to 30 yrsMust be soft spoken, enthusiastic with positive attitude and good patience.Excellent communication and writing skill in English, Hindi and local language.Should be proficient in MS-Word, MS-Excel.Job Type: Full-timeExperience:Minimum 2 years (Hospital or Clinical Background preferred)Job Type: Full-timeSalary: ₹10,000.00 – ₹15,000.00 per monthBenefits:Paid sick timePaid time offSchedule:Day shiftSupplemental pay types:Performance bonusCOVID-19 considerations:Standard COVID-19 ProtocolsExperience:client handling: 2 years (Required)healthcare: 2 years (Required)Language:Bengali (Required)Hindi (Required)English (Preferred)Speak with the employer+91 9999999999