JPMorgan Chase Bank, N.A. Hiring for CIB – Middle Office/Fund Services – Team Leader/Operations Analyst at Mumbai, Maharashtra Full Time

Full Job Description
JPMorgan Chase is a leading global financial services firm dealing with clients in over 100 countries globally. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. The firm serves millions of consumers and many of the world’s most prominent corporate, institutional and government clients.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

If you’re interested in working in an environment where leadership, excellence, integrity and diversity are among our core principles, then explore the opportunities at JPMorgan Chase.
Investment Middle Office Departmental Outline:
JPMorgan Chase’s Investment Middle Office (IMOS) acts as the Middle Office for our clients across a range of products, including but not limited to Listed Securities, Cash, ETDs, OTCs, Repos, Bank Loans and CFDs

IMOS deals with all stages of the lifecycle for each product from broker matching, management of the client’s custodial network, lifecycle events including corporate events, ensuring timely settlement of trades and cash, management of claims and overdrafts, client / regulatory reporting and input into the production of our Investment Book of Record delivery (IBOR).

The ABOR team, specifically, provides valuations for clients to satisfy oversight and reporting requirements. They are a single point of entry and SME for clients operation oversight teams and orchestrate the global distributed operating model.

Ultimately, it is the key responsibility of the ABOR team to provide premier service delivery and ensure the accurate and timely delivery of the ABOR and client reports to our end clients. Additionally, the ABOR service delivery team liaises with our clients, and or any associated financial organisations as required, to ensure any issues are resolved to the client’s satisfaction.
Role & Responsibilities:
The role focuses specifically on Investment Middle Office Services (IMOS) Accounting Book of Record (ABOR)

Be a point of contact within the Global/Regional ABOR team for internal partners to build strong relationships in order to support key interactions and continued premier service delivery.
Participate where required, in client service reviews and other client meetings.
Ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of client reporting (ABOR)
Be a communication source for escalating issues, service updates, and progress updates for the Client or across internal partners.
Seek opportunities and take ownership of initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client
Take full responsibility for adherence to maintain robust standard operating policies (SOPs), procedures and guidelines to meet corporate risk and control standards and principles.
Provide support, guidance and training to other team members when required.
Support Team Management with appropriate escalation of all issues, service updates and progress updates for clients.
Identify process inefficiencies and manage change through operational process improvements.
Ownership and/or active participation of key projects or tasks to ensure the continued IMOS global strategy is maintained as required.
Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance & Risk, and Compliance teams
Work with management to achieve 100% timeliness and accuracy and seamless integration in a ‘follow the sun’ model
Ability to communicate effectively across multiple levels of the organization
Ability to work cross functionally with technology, service, product and other operations teams to manage the entire ABOR service delivery
Oversight and ownership, where necessary, of Reconciliations and transaction lifecycle management
To be successful, you will need:
3 Plus years of experience in securities market/Financial services. Demonstrated experience across process, risk and control within Investment Operations (preferably, but not necessarily, Middle Office), including managing change.
Proven ability to coordinate with teams across multiple locations
Working understanding of OTC instruments / Exchange Traded Derivatives / Fixed Income Securities / Equity products and other financial instruments
Attested track record of successfully working to deadlines, with accountability and responsibility for independent workload
Experience of Investment Operations (Trades, Cash and Reconciliations)
Experience of Reconciliations and transaction lifecycle management
Experience in workflow and vendor management for end client reporting
Excellent problem solving skills to identify, understand and address operational and technical issues
Committed approach with the ability to communicate effectively within a small team
Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations
Self-starter with ability to learn quickly.
Working knowledge of automation tools like Xceptor/Alteryx/Tableau will be considered an advantage.
Assist the seniors to maintain strong controls framework

J.P. Morgan is an equal opportunity employer and is committed to providing a working environment that embraces and values diversity and inclusion.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.