Kyndryl, Inc. Hiring for Systems Management Specialist – BMC Remedy at CHENNAI, India Full Time

Your Role and Responsibilities

The project team is looking for a Remedy developer to work as a Subject matter expert for the BMC Remedy suite of products including Remedy ARS & ITSM, True Sight Orchestration Smart IT.

Core responsibilities include:

• To work on upgrade implementation of BMC Remedy ITSM/ARS 9.1 to 20.x and above

• To work on upgrade implementation of BMC Smart IT 2.0 to 20.x and above

• Design and develop the integration of Remedy with third-party applications and other BMC products.

• Should have hands-on experience on below Remedy Products on Linux environment

• BMC Remedy 9.1 and above

• BMC AO 7.7.01 and above

• BMC AI 9.1 and above

• Smart IT 2.0 and above

• Work on all project deliverables and is accountable to get them completed as per the timeline

• Provides guidance, mentoring, and support to project team members

• Work on production change deployment and post go-live support

Required Technical and Professional Expertise

• 7 plus years of relevant experience across all ITSM modules and integrations

• Experience with Remedy upgrades, integrations suite, ARS ITSM customizations, and deep understanding of workflows

• Experience with delivery of complex integrations with REST, web services and APIs

• Remedy ITSM, Atrium CMDB, ARS 9 or above, ITSM suite Web Services

• Hands on experience on Remedy data configuration and migration

Preferred Technical and Professional Experience

• Provide coaching and guidance to Technical Specialists to support their competency development and ensure their effective contribution to team objectives

• Contribute to major projects and services as they impact the delivery of agreed plans to users and ensure investments achieve their objectives

• Investigate designated problems, and recommend technically sound options to adapt generic hardware and software to new developmental and operating requirements

• Conduct research, investigations and feasibility studies into designated technical issues and problems

Required Education Bachelor’s Degree

Preferred Education Master’s Degree

Country/Region India

State / Province MULTIPLE

City / Township / Village MULTIPLE CITIES

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category Technical Specialist

Role ( Job Role ) Systems Management Specialist

Employment Type Full-Time

Contract type Regular

Position Type Professional

Travel Required No Travel

Company (Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position? No