Your Role and Responsibilities
As a Technical Expert, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.
Responsibilities:
Support and Maintain ITM6 and Netcool monitoring environment
Create/support scripts for the deployment and checking of monitoring in cloud ITM6 environment
Produce and implement monitoring designs for new projects including custom monitoring scripts/agents
Produce custom monitoring solutions for new Applications being introduced
Produce default monitoring standards for new Platforms/Hardware/Software
Creating of build scripts for new agents
Scripting skills like Perl
Required Technical and Professional Expertise
Perl scripting: SME
XML/JSON: SME
ITM6 and associated ITM6 Agents e.g. Datapower, MS Exchange, DB2, VMWARE: SME
ITM6 Agent Builder: SME
Netcool: SME
Bluecare: SME
SNMP: SME
SQL: SME
Preferred Technical and Professional Experience
Net IQ: basic knowledge of monitoring
Tivoli Data Warehouse: SME
AIX/Linux: Detailed knowledge
Windows: Detailed knowledge
RBA Tool: Detailed knowledge
GIT Source Control: Detailed knowledge
Change/Incident Management: Average knowledge
Required Education Bachelor’s Degree
Preferred Education Master’s Degree
Country/Region India
State / Province MULTIPLE
City / Township / Village MULTIPLE CITIES
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category Enterprise Operations
Role ( Job Role ) Facility Management Specialist
Employment Type Full-Time
Contract type Regular
Position Type Early Professional
Travel Required No Travel
Company (Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position? No
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