Malabar Gold And Diamonds Hiring for Front Office Executive at Noida Full Time

Front Office ManaqemenT

• Responsible to welcome the visitors/guests, understand their requirement and attend them in a professional Manner.

• Guide the visitors to the respective department after confirmation of their appointment with the department.

• Issue access cards to the visitors for entry to the respective departments and ensure that they leave after meeting their purpose.

• Responsible to recollect the access cards from visitors.

• Update and maintain visitor data in the Visitor Management Software and Visitor’s log.

• Telephone operations —attend calls, make calls, transfer calls, pass messages to the

concernin a professional manner.

• Handle inbound and outbound calls in a friendly and cordial manner.

• Provide Wi-Fi passwords to the guests and inmates upon the instructions fromManagement.

• Assist in maintaining courier, vehicle and movement registers.

• Coordinate seating arrangements in the reception/waiting room in case of interviews, by cross checking the occupancy at HR reception.

VIP Visit

• Pre plan and execute VIP puest management and notify check-in to alert hosts and other relevant personnel of the visitors arrival.

• Arrange a VIP lounge in the Reception and ensure that the guests aren’t left waiting.

• VIPs visit without notice has to be informed with the respective authority and should be handled quickly with courtesy by arranging a lounge.

• V!Ps/Visitors need to be accompaniedto the respective department for providing direction as per the instruction.

Internal process

• Ensure that all activities are carried out as ver the Standard Ooeratinp Procedures in the section.

• Prepare regular and ad-hoc reports as & when required within specified time period.

People development

• Continuously strive for self-development by actively seeking opportunities for growth.

« Ensure adherence to timelines for completion of the performance appraisal for self.

• Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.

Job Types: Full-time, Regular / Permanent

Salary: ₹20,000.00 – ₹26,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Required)

Expected Start Date: 19/04/2022