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Responsible for translating the client’s business requirements into specific systems, applications or process designs for very large complex technology solutions and integrating architecture. Acts as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. Provides direction for design activities. Often project-based, sometimes working at customer sites.
Working at NTT
The Senior TS Systems Integration Specialist is to provide design, configuration and escalated problem management in client environments of medium to high complexity.
They define system architectures for business opportunities during the project take on phase. They design and develop integration plans and create links for multi-platform, multi-vendor business solutions. These individuals identify and develop technology related opportunities and integrate IT resources to fulfil project requirements. They are able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.
The Senior TS Systems Integration Specialist establishes a track record of exceptional performance with regards to a combination of technical, service and/or business ability. These employees work towards expert level certification, whilst at the same time developing business knowledge.
Key Roles and Responsibilities:
Deliver technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction.
Oversee the design or build of customized architecture or applications, integrating it with new or existing hardware, packaged and custom software, and communications infrastructure.
Interpret client requirements and decompose them into hardware and system requirements and specifications.
Contribute expertise towards a proposed technical solution and will work with internal colleagues to define the roadmap and milestones.
Provide pre-sales support identifying opportunities and contributing expertise around the design and configuration requirements in relation to RFP / RFI and proposals of medium complexity.
Provide user support, assisting with troubleshooting and design, configuration and escalated problem management.
Develop technical training materials and conduct training programs and educate engineers on basic technical details.
Act as key project team members charged with the analysis of user and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes.
Expected to be technology leads for specific technologies and to use their deep knowledge of these technologies to propose enhancements and improvements.
Oversee the design or build of customized architecture or applications, integrating it with new or existing hardware, packaged and custom software, and communications infrastructure.
Develop systems to manage and monitor the progress of integration during the project planning phase and after initiation.
Ensure the necessary resources required during the integration phase.
Assess and effectively manage all risks associated with the project integration.
Develop and manage stakeholder relationships to ensure the client’s expectations are met and business growth is achieved.
Provide stakeholders with accurate and meaningful information and conduct analytics to support management decision making.
Knowledge, Skills and Attributes:
Knowledge and understanding of IT industry environment and business needs
Ability working with clients and business teams to create client-orientated solutions and services
Interpersonal skills with the ability to develop and maintain strong stakeholder relationships
Excellent communication skills (verbal and written) with the ability to present information clearly and succinctly
The ability to recognise opportunities for enhancement and continuous improvement
Displays persuasive and confident presentation, writing and report/proposal ability
High level of technical ability with respect to market, verticals, horizontals, business administration and business change
Ability to work in high-pressure situations
Ability to establish and manage processes and practices through collaboration and the understanding of business
Ability to manage urgent and complex tasks simultaneously
Academic Qualifications and Certifications:
Relevant Bachelor’s degree or equivalent
Relevant technical certifications
Project management certification (preferred)
Required Experience:
Relevant demonstrated experience working with clients to understand their requirements and define appropriate solutions
Demonstrated project management experience
What will make you a good fit for the role?
Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?
Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.
We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.
You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!
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