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Private Jobs / Private Sector
NTT Data Services Hiring for System Admin Sr Associate at Chennai, Tamil Nadu Full Time
Full Job Description
Provide first level contact and convey resolutions to issuesProperly escalate unresolved queries to the next level of support.Ticket Triaging based on problem description.Basic Knowledge on Service Request Management and Incident Management(Ticketing Tools like Remedy, Service Now etc)….Track, route and redirect problems to correct resources.Strictly adhering and understanding the process and work accordingly.Good problem solving skills; ability to visualize a problem or situation
Job Segment: System Administrator, Administrative Assistant, Technology, Administrative