Full Job Description
Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.
Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.
Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you would like accessibility assistance or accommodation for a disability at any point, let us know at +1.888.404.2494, Option 1.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Which includes being a United States Affirmative Action Employer
An Oracle Datacenter Technician will perform key roles in delivering core infrastructure & foundational technologies for the Datacenter environment. As a skilled troubleshooter on a wide range of Data Center environments and systems you understand which issues to escalate to the appropriate resolver groups and help to take the evidence for Root Cause Analysis.
You understand all aspects of the equipment you support, and you keep learning for optimizing the performance of the hardware. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with the aim of simplification.
You are expected to work as a professional with limited management direction.
As a daily routine, you go through
Monitoring Tickets queue and ensuring SLA is met by providing the action according to the ticket.
Working on Project new DC build and other related projects.
Hardware installation & decommission of Server/Network/BMS/cables
Troubleshooting DC Network/Server/BMS Hardware
Monitoring of DC environment BMS, Serves, Network using monitoring tools
Report creation as per the requirement DC operations team
Documentation of activities and creation/modify SOPs
Decommission life cycle of DC hardware
Inventory process, order replacement parts, and return failed parts as required.
Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
Rack power and rack power distribution unit’s installation and troubleshooting
System power supplies and cabling
You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects. Copper and fiber cabling and networking
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, or any other characteristic protected by law.
Responsibilities:
Show professionalism on your daily Data Center routine activities for a shift in a 24/7/365 working environment
Receive/ship data center equipment.
Install, Remove, and Troubleshoot hardware in the Rack without disturbing other HW in the Rack within SLA.
Maintain asset inventory and update the internal application.
Be accessible via cell phone and willing to work on emergencies other than shift timings.
Participate in training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
Be punctual in shift timing and provide proper handover after the shift to the next team member.
Act within SLA on the ticket assigned.
Requirements:
Excellent knowledge of server/storage/network hardware preferably Sun servers.
Excellent time management skills.
Detail-oriented with excellent organizational skills.
Be a good team player
Strong interest in learning new DC concepts
Dependable and trustworthy
Process-oriented.
Must be able to lift 75 lbs.
Strong Verbal and Written communication skills
Must-Have Skills:
5 years of experience in Data Center hardware ( Server/Storage/Network/Telecom/BMS )
2 years experience in Structured Cabling Copper/Fibre and testing of cables.
1-year experience in Cooling and Electrical systems concepts inside the DC.
The candidate should work inside the DC minimum of 1 year in his career.
Ability to prioritize
Nice to Have Skills:
Linux Administration
Networking knowledge.
Experience in Data Center Infrastructure project
Project Management Skills
Qualifications:
Associate degree or equivalent work experience required
Minimum 5 years of total experience in Data Center support or operations role
As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification, and professional qualifications and memberships (if applicable).
An Oracle Datacenter Technician will perform key roles in delivering core infrastructure & foundational technologies for the Datacenter environment. As a skilled troubleshooter on a wide range of Data Center environments and systems you understand which issues to escalate to the appropriate resolver groups and help to take the evidence for Root Cause Analysis.
You understand all aspects of the equipment you support, and you keep learning for optimizing the performance of the hardware. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with the aim of simplification.
You are expected to work as a professional with limited management direction.
As a daily routine, you go through
Monitoring Tickets queue and ensuring SLA is met by providing the action according to the ticket.
Working on Project new DC build and other related projects.
Hardware installation & decommission of Server/Network/BMS/cables
Troubleshooting DC Network/Server/BMS Hardware
Monitoring of DC environment BMS, Serves, Network using monitoring tools
Report creation as per the requirement DC operations team
Documentation of activities and creation/modify SOPs
Decommission life cycle of DC hardware
Inventory process, order replacement parts, and return failed parts as required.
Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
Rack power and rack power distribution unit’s installation and troubleshooting
System power supplies and cabling
You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects. Copper and fiber cabling and networking
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, or any other characteristic protected by law.
Responsibilities:
Show professionalism on your daily Data Center routine activities for a shift in a 24/7/365 working environment
Receive/ship data center equipment.
Install, Remove, and Troubleshoot hardware in the Rack without disturbing other HW in the Rack within SLA.
Maintain asset inventory and update the internal application.
Be accessible via cell phone and willing to work on emergencies other than shift timings.
Participate in training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
Be punctual in shift timing and provide proper handover after the shift to the next team member.
Act within SLA on the ticket assigned.
Requirements:
Excellent knowledge of server/storage/network hardware preferably Sun servers.
Excellent time management skills.
Detail-oriented with excellent organizational skills.
Be a good team player
Strong interest in learning new DC concepts
Dependable and trustworthy
Process-oriented.
Must be able to lift 75 lbs.
Strong Verbal and Written communication skills
Must-Have Skills:
5 years of experience in Data Center hardware ( Server/Storage/Network/Telecom/BMS )
2 years experience in Structured Cabling Copper/Fibre and testing of cables.
1-year experience in Cooling and Electrical systems concepts inside the DC.
The candidate should work inside the DC minimum of 1 year in his career.
Ability to prioritize
Nice to Have Skills:
Linux Administration
Networking knowledge.
Experience in Data Center Infrastructure project
Project Management Skills
Qualifications:
Associate degree or equivalent work experience required
Minimum 5 years of total experience in Data Center support or operations role
As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification, and professional qualifications and memberships (if applicable).
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