About the role

Strong communication skills and ability to collaborate with clients, business consultants and Project Managers
Accountable for all aspects of automating the activity requested by internal teams.
Ability to create technical documentation
Well organized, attentive to details attitude
Analytical thinking
Strong team-player and self-started attitude
Understanding & expertise on RPA (Robotic Process Automation) methodology.
Excellent UiPath or any other RPA tool’s development skills would be a plus
Understanding of AI / ML
Perform weekly reporting on activity
Proactively suggest ways of improving the tools, the support process
Show a ‘can do attitude’ to solve the staff problems
Serve as a conduit between the customer community (internal and external customers) and the software development team. Interpret customer business needs and translate them into application and operational requirements.

About you

Knowledge and professional experience of RPA software i.e. : UiPath, Nice, Selenium, Wintask, Blue Prism, Automation Anywhere, WorkFusion etc.. Specific UiPath experience and knowledge would be a plus
UiPath Advanced Certification would be a plus
JavaScript and HTML experience / knowledge would be a plus
Visual Basic, Python or .NET experience would be a plus
SQL databases and PL/SQL knowledge would be a plus
Experience in MS Access or MS Excel VBA would be a plus
Efficient in verbal and written communication skills in English, French would be plus
Understanding of project management methodology from requirement gathering to project closure
Ability to work within international and operational environment.
Willing to work in shifts and occasionally extended hours.
Proactive, positive and objective attitude
University Degree in computer applications, engineering or sciences (electronics, telecomm, networking, computer science)

Customer Services & Operations

Regular