Quest Global Hiring for Officer at Bengaluru, Karnataka Full Time

We are looking for dreamers, who understand and value the ways in which engineering has the potential to solve the problems of today that stand in the way of tomorrow; believers, who long to be part of an organization that is ethical, promotes social responsibility, and is dedicated to being a force for good; doers, who seek challenges that are both meaningful to them and creates a positive impact on others.

As a diverse team of over 13,000 humble geniuses, we recognize that what we are really engineering is a brighter future for us all. If you long to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and collaborators we seek, have the following characteristics and skills:

Roles & Responsibilities:
Bachelor’s or MBA degree in Finance/Commerce.

Fresher or experienced with around 2 yrs in collections domain.

• Manage a portfolio of Customers Accounts.
• Processing and recording transactions.
• Performing account reconciliations.
• Maintaining accounts receivable files and records.
• Producing monthly financial and management reports.
• Obtaining information from other departments to ensure records are accurate and complete and that the accounts receivable database is up-to-date.
• Analyzing and resolving any irregularities or inquiries.
• Create informative, actionable, and repeatable reporting that highlights relevant payment trends and opportunities for improvement.
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time issues.
• Recommend controls by identifying problems; writing improved procedures.
• Assisting in general financial management and analysis.
• An ability to prioritize and manage expectations.
• Ability to communicate efficiently with other people within & outside the Company (includes Customers as well)
• Overcome stall tactics through effective negotiation
• Inform management regarding the effectiveness of strategies for various accounts.
• Comply with applicable laws, regulations, policies and procedures.

Required Skills (Technical Competency):
Good knowledge of collection processes.

• Excellent verbal communication, negotiation and people skills.
• Interpersonal skills
• Problem solving skills
• A keen eye for detail
• An ability to work independently
• Good customer service skills
• Outstanding phone & email etiquette.
• Critical thinking skills
• Teamwork and collaboration skills
• Adaptability skills
• An ability to prioritize and manage expectations

Job Type

Full Time-Regular

Experience Level

Entry Level

Total Years of Exp

1 – 3