Full Job Description
Roles:
4+ years of experience into Contribute and maintain the Atlassian product road mapAccess current usage across products / teams and identify areas to archive, streamline or
enhance.
Guide various lines of the business on best practice and standardization in implementing and
leveraging processes within the Atlassian Suite. (Jira Cloud, Confluence, Bitbucket, Jira
Service management)
Validate business requirements with stakeholders, creating optimal solutions to complex
problems.
Balance request queue SLAs while contributing to longer-term projects.Embrace ways to optimize/improve Atlassian workflows and identify where functionality
can/cannot meet user requests.
Implement Atlassian tooling to support portfolio management (Roadmaps)Deliver educational information to internal customers and key users to drive further adoption
of Atlassian tools
Develop metrics, dashboards, and advanced filters in Jira to provide end users and business
leadership with meaningful operational / performance metrics and status reports.
Strong understanding for Atlassian products, plug-ins, and roadmap features for future
enhancements to support business objectives.
Strong Atlassian cloud configuration experience, including workflows, fields, screens,
permissions, and notifications.
Knowledge of third-party customization add-ons (Script Runner, Automation for JIRA,
JMWE)
Skills to develop solutions for integration with other tools, automate manual processes, data
migration routines and extract data for reporting and analytical purposes.
Nice to have:
Ability to work independently in agile environment.Administer other SaaS tools (Slack, Postman etc.) to adhere with the processesAdminister the GitHub instance by managing the Use management & repos.Good Communication skills & ability to own the procedures.
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