Shell Hiring for Systems Engineer PCD IT Network at Bangalore, India Full Time

, India

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

April 4, 2022

Business unit:

Projects and Technology

Experience Level:

Early Careers

Job Description:

A Process Control Domain (PCD) Systems Support Analyst being part of the Asset SOM organization is required to be a deep technical expert in the support, configuration and periodic change/patching of Process Control Systems and their integration into the overall local network (called the Process Control Domain). They have mastery of skills in the configuration and maintenance network security controls that safeguard the process control layer from outsider access. The analyst should also be knowledgeable in the following concepts: IT Service Management and Integration Support, On-premise and Cloud Hosting, Business Change Management, Continuous Improvement, IT Architecture Information Risk Management and Assurance, and Collaboration Tools

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We are looking for a passionate network specialist to help design, deploy and support our Process Control Networks to deliver a Secure and Reliable PCD IT security service

Qualifications and Skills Requirement

A Systems Engineer PCD IT Network should be knowledgeable to,

Mandatory:

(i) Educated to degree level, preferably in Information Technology

(ii)A minimum of 3 – 6 years overall work experience

(ii) Prior experience in an IT support environment supporting business applications / infrastructure

(iv)Knowledgeable in TCP/IP protocols and IP addressing schemes

(v)Configure firewalls, routing and switching to maximize network efficiency and security

(vi)Maximizing network performance through ongoing monitoring and troubleshooting

(vii)Arranging scheduled upgrades as part of the run and maintain activities (viii) Investigating faults in the network

(ix)Updating network equipment to the latest firmware releases as required to ensure hardware component is complaint.

(x) Administer the network inventory and ensure that it accurately reflects the current scope and maintain the consistency of the Servicenow/CMDB device information.

(xi)Handle, review and manage the incident(s), problem(s), Service Request(s) as needed to ensure they are correctly prioritized, scheduled and resolved as per stipulated SLA’s and ITIL best practices and guidelines.

(xii)Preparing and maintaining SOP(s), Knowledge base, documentation of technologies, standards, and procedures.

(xiii) Gather information and facilitate the decision-making process of granting approval for immediate change requests to systems with input from the appropriate teams, understanding the potential impact to production systems prior to approval

(xiv) Manage business interaction(s) diligently and participate in project activities

(xv)Looking for an assuring candidate with long term association (>4 year) commitment as we will invest effort & money to promote accelerated growth in the PCD team.

As well as formal qualifications, PCD IT Network Engineer is preferred to possess the following

Preferred:

(i)Cisco certification: CCNA or/and Palo Alto Firewall Certification: PCNSE or/and Fortinet: NSE

(ii)Ability to operate in a global, virtual cross-cultural organization, working in different time zones

(iii)An ability to learn new technologies quickly

(iv)Good communication skills – both written and verbal

(v)Strong technical articulation and documentation skills

(vi)An analytical mindset and ability to learn new technologies quickly

(vii)Ability to travel to other locations based on the project demand

Dimensions

• No Direct reports

• Virtual working in a global environment with culturally diverse teams. Managing multiple delivery priorities and multiple demand requests.

• Comfortable to work in shifts, Asia Pacific (AP) & Europe (EU) time to support 24*5 operations and extend on-call support during weekends on rotational basis

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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