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Private Jobs / Private Sector
Tech Mahindra Hiring for Customer Support at Calcutta Full Time
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➢ Identifying and making sense of language patterns
➢ Should be able to identify the patterns & the meaning from composition of words of assigned language
➢ Able to identify similarities and differences between various intentions uttered on Virtual Assistant
➢ Good communication skills, ability to identify the gaps and suggest improvement plans
➢ Deliver excellent performance to achieve and exceed contractual SLA
➢ Ensuring production quality and target KRAs are met
➢ Meet expectations of process and should be able to sense business requirements
➢ Flexibility in working hours basis the business requirement
Maintaining confidentiality and adhering to company/customer policies
Job Types: Full-time, Fresher
Salary: ₹100,000.00 – ₹250,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)