UnitedHealth Group Hiring for Associate Software Engineer Manager at Hyderabad, India Full Time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.(sm)

Primary Responsibilities:

• Ensure automations are executing and generating throughput as per defined criteria’s and SLAs

• Enable automation support engineers to provide L1, L2 and L3 level of support

• Lead automation support team through ambiguous situations and facilitate as first level of technical go to person

• Technology expert and help team to overcome technical huddles

• Self starter and ready to write code

• Initiate and Support war room situations

• Incident/outage/change/problem management

• Managing the BOT Operations and Infrastructure

• Report metrics and analysis as per defined frequency

• Periodic health check of robotic resources

• Implement and adhere to best engineering practices like process improvement, BOTS utilization etc.

• Coach high performing engineering team; define and track their performance goals and assume responsibility of their development and career aspirations

• Excellent stake holder management

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree or equivalent in Computer Science, Computer Applications, Computer Engineering, Information Systems or Information Technology

• 8+ years of IT overall Experience

• 7+ years of hands on experience of development of IT application support experience on .Net /C# with fair understating on SOA architecture & RDBMS concepts

• 3+ years of experience in developing and maintaining RPA projects using UIPath and/or Pega Robotics; candidates must be from actual code implementation background and ready to do code as required

• 3+ years of team management experience, with team span of 10 direct reports

• Experience in working with a support team, either RPA or IT Application support involving Citrix, Mainframes and OCR technologies

• Experience in handling centralized command center, e.g. UiPath command center etc.

• Hands-on experience with deployment of automation solutions; usage of CICD tools like Jenkins, Git etc.

• Hands-on experience with API Swagger & tools like Postman etc.

• General knowledge of SQL server 2008 and above

• Knows how to prioritize requests effectively and efficiently and work with a sense of urgency

• Understanding of infrastructure, both on premises as well as cloud based, e.g. VM, VDI, Azure etc.

• Understanding of general IT security principle, e.g. access control, LDAP, AD integration, Single Sing On etc.

• Exposure to Python and PowerShell

• Familiarity with SQL interface like SQL Management Studio; Exposure to integrated tool like SSIS and SSRS

• Solid troubleshooting skills and be interested in performing troubleshooting of issues in different technologies and environments

• Excellent facilitation skills working with both internal and external parties

• Comfortable working in a busy and dynamic environment with competing priorities

• Willing to work in 24×7 environment

• Effective presentation skills, meeting skills (both online and face to face), email writing skills and business etiquette

• Ability to mentor and coach junior technology resources and provide guidance in ambiguous situations

• Ability to write medium to high complexity SQL queries (using joins and aggregate functions), functions and procedures, running pre-defined scripts, and interpreting logs and traces

• Ability to work well with business analysts, programmers, vendors and end users in cross functional teams

• Ability to prioritize, schedule and complete activities with competing priorities

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.