D
Role
PMO Lead
Career Band
C1
Description
The role incument is responsible for complete end to end projectmanagement for the assigned project which includes project planning,delivery, client interaction, trouble shooting, managing projectoperational parameters and people management. PM role can exist atoffshore and overseas.
Span of 20 – 40 FTE (2-5 Project Leads)
Responsibilities
Works with the offshore Delivery Manager/ Program Manager toensure that all the delivery parameters ( (Bulge, Offshore Ratio, EffortUnder run etc) are in sync with the account plan
Ensures timely delivery in order to avoid the penalty payouts,adherance to project cashflow schedule
Contributes to increased value to client, and wallet share to Wiprothrough deployment of domain experts, consultants & architects
Records and manages project issues and escalation wherever necessary
Handles Change Request Process
Identifies, shares, highlights and escalates the risks captured inthe status reports shared on a periodic basis
Ensures the required infrastructure is in place for team members,including physical, hardware, software, requirements
Manages people processes, goal setting , feedback, career growth andengagement
Evolves risk mitigation and contingency plans and be able to workwithinternal supervision/guidance to manage internal and externalconflicts
Understands the metrics that need to be traced, establishes signoffs, initiates C-SAT and acts on feedback
Certifications & Assessments
PMCP/ PMA
Knowledge
Must Have:
Understanding and appreciation of the relevant technology or group oftechnologies
Conceptual awareness of core project management techniques
Understanding of estimation techniques, review mechanism, cost
Should be well versed with areas of quality management like qualityplanning,inspection and Quality control
Understanding of Customer Enagement Models, Financial parameters andDelivery & Ops parameters
Should be well versed with areas of quality management like qualityplanning,inspection and control
Preferred :
Business Domain understanding
Understanding of the Industry & Competitive landscape
Experience
Must Have:
Experience of managing multiple project modules as a project Lead
Applying tools to effort, cost, schedule and quality
Handling Teams
Should have worked on proposals involving relevant areas of theproject
Process documentation for L1, L2, L3 & L4 processes
Total relevant experience of 6+ years with atleast 18 months in therole of a Lead
Preferred:
Managed projects of reasonable size and complexity as a ProjectManager or Lead
Behavioral Skills & Attributes
Problem Solving & Decision Making
Managing Complexity
Execution Excellence
Stakeholder Management
Client Centricity
Effective Communication
Nurturing People
Possible Options at the end of a successful tenure
Role Incumbent can move vertically into Senior Project Manager andProgram Manager Roles
Pl. note all role movements are subject tomeeting the threshold criteria defined for each role
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