BCD Travel Corporate Hiring for Travel Associate (Ground Transportation Coordinator) at Hyderabad, Telangana Full Time

Travel Associate (Ground Transportation Coordinator)

Full time, Hyderabad, India

As a Travel Associate (Ground Transportation Coordinator), you will

Be focal point for all local ground transport request, dealing with multiple vendors, and supporting client employees & contractors from across the globe. You must be able to establish and maintain strong working relationships with various client teams, as well as building strong relationships with the vendors. You must be able to provide a high level of service to the client employee traveller. This role will contribute to the advancement of client India ground transportation program for business travellers by providing operational and administrative support, also –

Serve as the primary point of contact for Internal customers – domestic and international, timely resolution of customer service inquires

Serve as the primary point of contact for internal stakeholder groups, providing support for reporting request, and invoice recovering

Ensure the supplier vehicles and drivers operate with the highest levels of safety, adhering to all local and national regulations and in compliance with all contractual terms and conditions.

Coordinate and oversee all ad hoc transportation requests – which may include VIP rentals and support.

Carry out routine vehicle inspections as per approved check list

Monitor vendor performance and escalate issues as required

Advise any kind of operational disruption, incident/accident immediately to the Manager and ensure incident reports are circulated within 24 hrs

Ensure that the vendor implements a proactive, planned and structured approach to the maintenance of fleet vehicles and ensuring all vehicles used are fit and the employee experience is of a high standard.

To take the lead in resolving unforeseen problems as they arise ensuring appropriate resolution of these and to utilize the learning to plan for future similar scenarios

To work in a safe and effective manner at all times

Other duties and program support as assigned

About you

Minimum of 5 years’ experience

Ability to multi-task is a requirement of this role

Travel industry experience would be an advantage

Excel and keynote working skills

Must be fluent in both verbal and written English

Strong written and verbal communication skills, as you must be able to communicate effectively with all employees from across the regions.

About us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities

Opportunities to grow your skillset and career

Generous vacation days so you can rest and recharge

A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

Travel industry professional perks and discounts

An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we encourage you to apply. You may be just the right candidate for this or other positions.

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