DXC Technology Hiring For Professional 1 Service Delivery Coordinator at Hyderabad, Telangana Full Time

Coordinates activities of functional areas or of department account leads to ensure that business solution objectives are met.

Assists in interpreting demand forecasts and in planning and delivering end-to-end services. Escalates issues and recommends adjustments.

Maintains records of account specific service problems and assists in prioritizing work requests. Identifies process changes or adjustments and escalates same.

Maintains records of expenditures to ensure compliance with approved budgets.

Assists in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications.

Assists in identifying service improvements to increase customer satisfaction.

Ensures delivery of projects meet client and company expectations and needs.

Basic Qualifications

Bachelor’s degree or equivalent combination of education and experience

Bachelor’s degree in business administration, engineering, information systems or related field preferred

Three or more years of support services or project or program experience

Experience working with the technology industry

Experience working with company products and operating systems

Other Qualifications

Project management skills

Analytical and problem solving skills

Basic accounting skills

Interpersonal skills to interact with customers and team members

Organization and time management skills

Communication skills

Ability to work in a team environment

Willingness to travel

Work Environment

Office environment