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Private Jobs / Private Sector
Ergode IT Services Pvt ltd Hiring for Customer Service Representative at Calcutta Full Time
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Requirements Qualification :
Education : Graduate / Undergraduate
Desired Skillset :
- Good Communication Skills
- Time Management
- Microsoft excel.
Key Areas of Responsibilities :
- CSE is responsible for responding to buyer queries and issues via emails.
- CSE is responsible for handling logistic queries and issues via emails.
- CSE is responsible for taking buyer, seller and logistic calls.
- CSE is responsible for making outbound calls in case of follow ups with buyer, seller and logistics.
- CSE is responsible for converting inquiry calls to sales.
- CSE is responsible for communicating with external coordinators (TX Warehouse) to resolve the cases.
- CSE is responsible for taking Website Chats.
Requirements Qualification :
Education : Graduate / Undergraduate
Desired Skillset :
- Good Communication Skills
- Time Management
- Microsoft excel.
Job Location – Kolkata.
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹20,000.00 per month
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 2 years (Preferred)
- Customer service: 2 years (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)