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Private Jobs / Private Sector
GRAND MERCURE Hiring for Account Receivable Executive at Bangalore Full Time
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- Manage all aspects of the credit, group billing and guest accounting department.
- Responsible for the billing and collection of all group, FIT and credit card guest accounts and advanced deposits.
- To control, monitor and maintain the exposure of the debtor portfolio within the guidelines of the credit policy to secure the interests of Grand Mercure Bangalore to optimize the balance between exposure and cash inflow from receivables.
- Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.
- Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bangalore to ensure maximum cooperation, productivity, morale and guest service.
- Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that all personnel are kept well informed of department’s objectives and policies.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- To (periodically) assess new and existing customers using all available (financial) data, ensuring the risk assessment is compliant with the corporate credit policies and procedures.
- To improve the efficiency of the collection process by putting proper control tools in place and coach collection analysts to optimize DSO.
- Monitor and report bad debt losses and provide insight into current bad debt risk and possible reduction of it.
- To ensure that proper reporting, control and management tools and procedures for the credit and cash collection department are in place and enforce the adoption of the credit policy within the organization.
- Supervise cash collection department
- To supervise and coach/motivate cash collectors to enhance efficiency and maximize results ensuring credit and cash goals are achieved.
- Recommend and implement credit & risk management strategies ensuring optimal use of available solutions/instruments reducing collection risk.
- Visit customers to either discuss financial position in relation to credit needs & sales forecasts or discuss and determine suitable (re)-payment plans.
- Responsible for performing the various activities as per the standards:
- Timely collection of all receivable accounts.
- Billing of advance deposits for groups.
- Maintain direct bill log.
- Approve/Deny direct bill requests.
- Act as a liaison between the Credit/Guest Accounting departments and other operational departments.
- Consistently and effectively model the mission statement and core values of the organization at all times.
- Ensure that all requested or assigned reports are completed on time and as per the standards.
- Use effective and professional communication to ensure that the department functions properly and associates interface with one-another for effective execution in planning and operations.