We are seeking a Process Improvement Associate to consult on process assessment and process design, and digital/business transformation engagements leveraging disruptive technologies and tools such as Robotic Process Automation (RPA), Machine Learning (ML) Or Artificial Intelligence (AI). As a part of the team, you will work closely with Performance Improvement Managers to study, learn, and analyze complex business challenges, conduct root cause analysis, and design innovative solutions to address these challenges.
Job Responsibilities:
Drive end-to-end process redesign and performance improvement through the identification and elimination of waste (non-value added activities)
Apply analytical / quantitative approach to problem solving utilizing a wide range of analytical tools, synthesize insights, and support the development of innovative strategic solutions
Perform competitor and industry research
Map current state and target state processes using sound process engineering and process mapping skills
Work with Performance Improvement Manager to craft and deliver a compelling narrative to influence action on key business decisions and major change initiatives
Demonstrate a genuine curiosity and commitment to developing new skills
Ensure quality and timeliness of deliverables
Required qualifications, capabilities, and skills:
Bachelor’s degree from an accredited institution
Demonstrated experience in lean deployment, process improvement, or re-engineering efforts;
Lean Six Sigma Green Belt or equivalent process improvement experience is good to have.
Logical, analytic and rational thinker
Flexibility to work effectively with stakeholders and colleagues at all levels
Strong oral and written communication skills
Preferred qualifications, capabilities, and skills:
Ability to balance multiple priorities
Avid-learner who is genuinely curious and committed to developing new skills
Has a passion for new technology, and is always on the lookout for “what’s new”
Self-motivated and executes deliverables with speed and precision
Proficient in the use of MS Excel, PowerPoint, and Vision
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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