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Job Summary:
The Senior Benefits Administrator is responsible for operational tasks associated with health and welfare plans in compliance with plan provisions. The Administrator assists in maintaining Participant data, client data, testing system functionality, reviewing third party interface along with other ongoing activities. The Administrator will be expected to learn the Health and Welfare domain while gaining work experience.
Duties/Responsibilities:Manage the basic to medium complex data processing activities assigned to youQuality data collation and validation to ensure adequacy, accuracy and legitimacy of dataResearch on participant records, process payroll, qualifications and paymentsCoordinate with fulfillment for letters, documentations, statements and confirmation mailsProvide support for special projects and other tasks as neededAccurately bills time to ensure client’s billings are correctEnsures all work product is processed according to Milliman’s peer review guidelinesReview third party interface activities accuratelyMentor and coordinate peers in their day-to-day activitiesPerforms system testing as assignedWork on various applications to process participants request within service level standardsEnsures quality service to existing clientsEnsure process SOPs are updated and match requirementsIdentify process improvement ideasRequired Skills & Attributes:Excellent verbal and written communication skillsStrong logical, analytical, and problem-solving skillsProficient with Microsoft Office or related softwareRequired Qualifications:2+ years of experience into Health and Welfare administrationBachelor’s degree in any disciplinePreferred Skills and Qualifications:High integrity and discretion to ensure the confidentiality of sensitive client dataCertifications in US Benefits would be an added advantageAbility to work in a team environment and individuallyEffective planning and priority settingAbility to prioritize tasks and to delegate them when appropriateAbility to function well in a high-paced and at times stressful environment
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