Job Description
Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment.
Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions. Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor, may provide direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May interact with C level. Maintains expertise by staying current on emerging technologies.
Minimum qualifications include: 8 years experience with computer applications and tools required. Ability to travel 50% international and domestic.
Preferred but not required qualifications include: Bachelor of Science-level university degree in Computer Science, Math, Engineering from accredited university; and/or relevant 8 years technical experience. Advanced degree in relevant field of studies highly desirable. Expertise in and an in depth and thorough knowledge of competitive and industry knowledge in the field of computer applications and tools; System and application design; Implementation of advanced product features; Project management; Solving technical problems with customers in technical environments; Written and verbal communication and interpersonal skills; Needs analysis, positioning, and business justification. 8 years experience and expertise in the clear communication of technical information to others through presentations, demonstrations, written communication and consultative solutioning experience.
Responsibilities
The JAPAC Cloud Engineering Center of Excellence (CE CoE) is a new regional organisation across Japan and Asia Pacific whose role is to accelerate consumption of Oracle Cloud Services by providing a world-class customer experience on the Oracle Cloud. Customers will have access to cutting edge and deep technical subject matter expertise and solutions. The CoE is organized by Technology Domains such as Infrastructure, Packaged Applications, Custom Applications, Data Management, Analytics and others, which will provide relevant subject matter expertise in engagements. The primary goal of these teams is to move customer workloads to production environments to Oracle Cloud Infrastructure (OCI) for Strategic customer implementations and for the Oracle Cloud Lift Service initiative.
We are looking for exceptional candidates for the Cloud Infrastructure Domain for the JAPAC CoE. Success is measured providing the field and customers with world class technical subject matter expertise and drive the following outcomes
Cloud consumption growth
New cloud customer acquisition
A high performance, innovative, agile and collaborative team
Continuous improvement of time to value
Technical
Core
Solid hands-on experience in migrating or transforming large and complex customer solutions from on-premise environments to public or hybrid-cloud solutions
Experience with VMware environments including experience with vSphere, vSAN, NSX-T, SRM, HCX, Horizon, vRealize Suite, and/or VMware products
Hands on experience with Virtualization Platforms like KVM/XEN/HyperV/VMware
Experience in IPsec and SSL VPN, Load Balancing, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools
Knowledge of IPv4, IPv6, HSRP/VRRP, OSPF, BGP, MPLS and VRF
Experience with firewall implementations (Layering, DMZ, SNAT/DNAT)
Understand datacenter networking fabric topologies and Layer 2 and Layer 3 deployment architectures
Ability to run Customer Proof of Concepts on Virtualization Platform
Experience with various routers and firewall appliances from Cisco, Juniper, etc.
In depth knowledge of various cloud & on-premise infrastructure components & Networking
Deep expertise in IaaS, ability to drive customer requirements into cogent designs/patterns
Desirable
Knowledge of data storage protocols including CIFS,FC,FCoE, iSCSI and NFS a plus
Industry technical certifications such as VCP, VCAP, VCDX, CCIE
Orchestration/automation skills (Terraform, Ansible, Puppet, Chef, PowerShell or similar)
Hands on exposure to the cloud infrastructure of other cloud providers
Functional
Core
At least 8-12 years of overall relevant professional experience, including ideally 4+ years of VMware based solutions including at least 3-4 years in a cloud environment
Discuss key trends and insights and leverage them in driving executive decision-making discussion with customers
A passionate self-starter in developing new architectures to solve enterprise challenges. Research, test, and document new technologies
Ability to translate customer requirements into a scope and implementation plan
Understanding of commercial business to effectively position Oracle solutions and why they offer superior TCO vs competition
Excellent communication and presentation skills and highly comfortable speaking across all levels of management and technical audiences
Build strong relationships with HQ Engineering/Product Management teams to be a customer advocate with HQ Development on required enhancements or in support escalations
Clearly able to understand and articulate the Oracle Go-To-Market strategy in JAPAC across the Oracle portfolio
Desirable
Experience with Agile and SCRUM-based projects or working with rapid and iterative technical design/implementation projects
Ability to multi-task and work with virtual teams across different engagements
Tenacious with a passion for learning new and unfamiliar concepts
Flexible to travel when required.
Relevant local language skills
Roles and Responsibilities
Deliver successful Customer Engagements leading to increased consumption
Collaborate with the cloud architects in the field to define the scope and deliverables of the customer implementations and deliver them as part of a virtual team
Support the cloud architect in describing the proposed workload migration to the customer thereby gaining their confidence.
Ensure the work delivered is of the highest quality and to the deadlines committed.
Leverage reference architectures and associated assets to automate as much of the migration as possible.
Actively participate in the team meetings undertaking the migration using an Agile methodologies
Transfer skills to customer, partner or other delivery organizations during the migration to ensure a seamless customer experience post the involvement of the CoE team
Thought Leadership and Evangelism
Continuously invest in deepening domain skills by taking relevant training courses
Work closely with HQ Development to gain early competence in new domain solutions.
Have a deep understanding of the competitors equivalent cloud offerings and OCI competitive differentiators
Speak at industry events and seminars
Cross-collaboration and Stakeholder Engagement
Work closely and collaboratively as one team with other CoE Infrastructure team members, field cloud architects and other domains within the CoE.
Contribute to the relevant Communities of Practice (CoP) to foster better collaboration between CoE and the Field
Identify and develop team assets (white papers, blogs, slack support, reference architectures, and software migration components) to help other groups gain relevant experience in deploying their domain solutions on OCI.
Governance & Reporting
Complete all relevant certifications and other mandatory enablement
Fully understand and leverage the systems in place to support customer workload migrations and other strategic engagements.
Provide timely status updates and other reports as required.
This role reports to the Domain Lead, Cloud Infrastructure, JAPAC Cloud Engineering Center of Excellence (CE CoE)
This role is based in India.
About Us
Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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