Papaya Global Looking For Global immigration Specialist at Bengaluru, Karnataka, Full Time

We are looking for a Global Immigration Specialist. This role would be responsible for performing a variety of duties related to global immigration, including communicating with clients, in-taking all necessary information for file creation, case assignment, and documentation.

You will:

• Contact and follow up with prospective clients for immigration-related issues
• Process and respond to a high volume of client inquiries.
• Intake all necessary information for attorneys to determine if the prospective clients are eligible for any type of visas and guide them about their immigration forms and process.
• Manage Current Immigration Cases – Serving as the point of contact for clients and their employees going through various types of the immigration process
• Proactively work with clients and their employees to communicate statuses and timelines
• Seek to understand the unique needs of the organization and will provide exceptional training; build tools, effective workflows, and resources; and consistently improve the immigration process
• Analyze case documents and prepare immigration applications for filing with the appropriate government agency
• Work with 3rd parties on defining the scope of work, requirements , process, timeline and costs to obtain visa/work permit
• Provide clients with Price proposals, and immigration overviews – addressing client expectations
• Track, and update statuses of visa/work permit cases , invoicing workflows including auditing
• Track trends, provide professional collateral with marketing,

Requirements:

• BA / BS degree
• 2-3 years as an immigration specialist in-house or at a global immigration firm
• Fluent English, an additional language is a plus.
• Very detail-oriented.
• Excellent multi-tasking ability
• Great customer service attitude, including the ability to create meaningful relationships and trust with clients
• Ability to work adjusted/global hours
• Willingness to work in a high-volume, fast-paced startup environment

Nice to have:

Familiarity with Salesforce.