Synchrony Financial Hiring for Manager – Sys Admin & Solution Architect (L 09) at Hyderabad, Telangana Full Time

Full Job Description
Job Description:
Job Description

As Manager – Sys Admin & Solution Architect, you will have the opportunity to configure Procurement, SIM and AP modules of Synchrony’s Coupa system as per Synchrony’s Source to Pay organizations requirements. In this role you will have the responsibility to work closely with stakeholders to understand and implement the requirements. You will also collaborate with IT teams and Coupa teams for ticketing processes and fixing any issues.

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

Essential Responsibilities:
Collaborate with PMO team to understand and configure Procurement, SIM and AP modules of Coupa system as per Synchrony’s Source to Pay organizations requirements

Lead configuration of Coupa modules

Develop and maintain configuration timelines and documentation

Review release notes for Coupa releases and propose process efficiencies in the system

Collaborate with IT teams which support Coupa integrations and be responsible to submit IT change tickets for new Coupa configuration releases

Maintain and drive Post Prod Kanban board on JIRA for P2P, SIM and AP Coupa modules

Lead the process to sanity check and test E2E new configurations along with defect tracking matrix for documentation and resolution of defects

Collaborate with Coupa support team for resolution of any product issues/defects

Active on Coupa Community to request new enhancements and to track the progress of new features

Responsible to coordinate with S2P Helpdesk team in resolving Coupa issues

Assist in projects as required to support Source to Pay organization initiatives

Lead & mentor team members on process execution and technical skills

Qualifications/Requirements:
Bachelor’s degree with minimum 3+ years of overall work experience in IT industry, or in lieu of a degree minimum 5+ years of overall work experience in IT industry

Minimum 3+ years of business knowledge in Procurement, Accounts Payable (AP), Supplier Information Management (SIM) and/or Contracts (CLMA)

Good understanding of Coupa Architecture and Coupa integrations

Experience in data analysis and problem-solving capabilities utilizing process expertise

For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.

Inform your Manager or HRM before applying for any role on Workday.

Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)

Must not be on any corrective action plan (First Formal/Final Formal, PIP)

Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

Existing Level 7 are eligible to apply, will be considered for Level 8 if selected.

Existing Level 8 may be reviewed for L09.

Existing Level 9 will be offered L09

Flexible to work in US Shift timings

Desired Characteristics:
Business knowledge of Procurement, SIM, AP, Contracts and/or Supplier Management

Understanding of Software Development Lifecycle and experience of working in Agile teams

Ability to make decisions based on quantitative analysis and creative thinking

Strong self-starter, balanced with desire to achieve team goals

Ability to handle sensitive issues with uncompromising integrity and confidentiality

Grade/Level: 09

Job Family Group:
Sourcing